2020-02 Windows 10 Search Issues

Sometime during the night before 2020-02-05, Microsoft seemed to push an update to Windows 10 devices breaking search.1)

Here's a potential fix:2)

This process requires the involvement of a domain administrator, or second local administrator account.

  1. Log out of the main user account. Log in with an administrator account.
  2. Navigate to C:\Users\<ProblemUserAccount>\AppData\Local\Packages.
    Note: You may need to grant yourself permission to access the <ProblemUserAccount>'s folder.
  3. Find the folder that being with Microsoft.Windows.Cortana_…
  4. Rename that folder, appending .old
  5. Logout of your administrator account and the <ProblemUserAccount> should be able to use search again.

  • sysadmin/kb/2020-02_windows_10_search_issue.txt
  • Last modified: 2020/02/05 15:52
  • by mjorgensen